Terms & Conditions

Terms & Conditions

Effective Date: August 12, 2026

These Terms & Conditions govern your use of the Zoomin Groomin Briargate-Monument website and your interactions with our mobile grooming services.

By using our website, requesting information, scheduling services, or otherwise interacting with us, you agree to these Terms & Conditions.

Services

Zoomin Groomin Briargate-Monument provides mobile pet grooming services within our designated service area.

Appointments, pricing, service availability, grooming recommendations, and service times may vary based on factors including pet size, breed, coat condition, temperament, requested services, location, and scheduling availability.

We reserve the right to decline or discontinue service when necessary for the safety of a pet, customer, groomer, or other person.

Appointments and Scheduling

Appointment dates and times are subject to availability and confirmation.

Because we operate a mobile grooming service, arrival times may be affected by traffic, weather, previous appointments, routing, mechanical issues, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate contact information and ensuring that we can safely access the service location at the scheduled appointment time.

Pricing

Prices may vary based on the pet’s breed, size, coat type, coat condition, temperament, grooming frequency, and services requested.

Additional charges may apply for services requiring additional grooming time, excessive matting, de-shedding, special handling, or other circumstances requiring additional labor.

Any estimated price provided before the appointment may be adjusted after the groomer evaluates the pet.

SMS Messaging Terms

By voluntarily providing your mobile phone number and opting in to receive text messages from Zoomin Groomin Briargate-Monument, you agree to receive SMS or MMS messages related to your interactions with our business.

Messages may include:

  • Responses to grooming inquiries
  • Appointment scheduling communications
  • Appointment confirmations and reminders
  • Service updates
  • Customer support messages
  • Follow-up communications related to requested services
  • Promotional offers or announcements when you have separately consented to receive marketing messages

Message frequency varies based on your interactions with us.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing any goods or services.

You may opt out of SMS communications at any time by replying STOP to any message.

After you opt out, you may receive a final confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP, email zgtrilakes@zoomingroomin.com, or call 303-263-2114.

Carriers are not liable for delayed or undelivered messages.

Your mobile information and SMS consent are handled in accordance with our Privacy Policy.

Marketing and Non-Marketing Messages

Where required, we may request separate consent for marketing/promotional messages and non-marketing communications.

Providing consent for one category of messaging does not automatically constitute consent for another category.

You may choose whether to receive marketing messages, and declining marketing consent will not prevent you from requesting or purchasing grooming services.

Cancellations and Rescheduling

Customers should provide as much notice as reasonably possible when canceling or rescheduling an appointment.

Repeated late cancellations, missed appointments, or situations where we cannot access the pet or service location may affect future scheduling availability and may be subject to applicable cancellation or service charges communicated to the customer.

Pet Health and Safety

Customers are responsible for informing us of relevant information regarding their pet, including behavioral concerns, medical conditions, allergies, injuries, sensitivities, bite history, or other information that may affect grooming.

We may stop or modify grooming services when we reasonably believe continuing would create a safety or health risk.

Website Use

The information provided on our website is for general informational purposes.

You may not misuse our website, attempt unauthorized access, interfere with its operation, or use its content in a manner that violates applicable law.

Third-Party Services

We may use third-party providers for services such as online booking, payment processing, customer communications, analytics, website hosting, and customer relationship management.

Your use of third-party websites or services may also be subject to their respective terms and privacy policies.

Intellectual Property

Website content, branding, logos, photographs, text, and other materials may be protected by trademark, copyright, franchise, or other intellectual property rights.

Nothing in these Terms grants permission to reproduce or commercially use protected materials without appropriate authorization.

Limitation of Liability

To the extent permitted by law, Zoomin Groomin Briargate-Monument will not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Nothing in these Terms limits rights or remedies that cannot legally be limited under applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be posted on this page with an updated effective date.

Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

Privacy

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

Contact Us

Questions regarding these Terms & Conditions may be directed to:

Zoomin Groomin Briargate-Monument
Email: zgtrilakes@zoomingroomin.com
Phone: 303-263-2114
Business Address: 19963 Lindenmere Dr Monument, CO 80132